To say that Lindsay was overwhelmed is a gross understatement. She was moving, having difficulties getting time off from work, nine months pregnant, and her son was due to undergo brain surgery.
Sometimes going against the grain feels right; sometimes electing not to have a medical procedure is the right decision in a given set of circumstances; sometimes doing nothing is OK.
Sabrina is in a unique situation when it comes to navigating both ordinary and challenging health care situations and choices: as a benefits specialist for OnPulse, she sees things from her own perspective; however, she also has great understanding and empathy for the individuals and families with whom she comes in contact.
While advocating for yourself is often necessary, you must also realize that you have less than a 50% chance to appropriately balance health care cost and quality. Because OnPulse utilizes health care professionals from a variety of backgrounds and experience levels - we increase the probability to a greater than 90% chance of maintaining clarity, achieving your desired outcome and managing cost.
Health care system navigation often means choosing between a densely foggy path or a seemingly insurmountable mountain. Sure, having a choice can be seen as a positive, however, in order to thrive in this environment and receive top-notch care, the individual can no longer just trust the system; instead, the patient needs to become fully informed and fully engaged.
Receiving a new diagnosis of Type 2 Diabetes is often followed by denial and a wide range of feelings to include anger, guilt and shame. Coming to terms with the totality of the diagnosis and engaging in routine healthcare can often prove frustrating but with support and healthy habits, this chronic illness can be conquered and controlled!
One of things I love to do as founder and CEO of OnPulse is on-boarding new hires. Role playing is the opportunity for us to share our expansive passion and drive for caring for our clients and partners.