How It Works


 
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Step 1

Schedule an introductory call with our Client Services Specialists to gather important information. We’ll then do an overall analysis to understand your short and long term needs, as well as provide recommendations for next steps.

 
 
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Step 2

We schedule a follow-up call and introduce you to your Virtual Care Assistant, who will get to work addressing your needs.

 
 
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Step 3

You go back to living your life! We will notify you of our progress and outcomes on a scheduled basis.

 
 

It’s great to have a service like this on my side. They are always professional and resposive.

— Rebecca

4 Reasons Why Our Clients Choose US

 
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Saves Time

We have expertise in navigating the healthcare system; for every 3 hours you spend, it takes us one hour. 

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Cost Effective

Our work pays for itself with saved time and avoided waste. 

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Personalized Solutions

We are a dedicated resource that individualizes your care solutions by balancing your time, resources and preferences.

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Results Oriented

We set clear objectives that are aligned with your preferred outcome.


FAQs


 

Q. Does this cost anything to me?

A. This benefit is included in your employee benefits package.

Q. Do you keep my information private?

A. YES! We are bound by HIPAA and committed to protecting your personal healthcare information; we do not share anything without your permission. 

Q. Can I use this service for myself and my family?

A. YES! Even though your family members are not employees, they can use the use the service.

Q. What types of services do you provide?

A. We can address any healthcare service needs, whether it's finding the right provider, care coordination, or providing clarity around your healthcare costs.